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General Ordering Information for our customers. For more details call Jason Bunker at (801) 973-7915.

General:

This page is designed to provide basic information necessary in doing business with Allotech.

Pricing Estimates:

Allotech will respond to your quote requests as soon as possible. Requests are usually answered within 1 to 2 business days.

It is important that you transmit specifications, artwork, information on special logos, designs, project sheets, etc. This will expedite your request as well as assist in accurately estimating any art or other charges.

All price estimates will be signed by an authorized representative of Allotech and will include pricing and a description of the intended method of manufacture.

Price estimates are subject to acceptance within 30 days and are contingent upon receipt of complete specifications, a purchase order and established credit to allow us to begin manufacturing. We do not guarantee prices beyond these terms.

Changes in size, complexity, amount of copy, design or lettering style, etc. will change the price accordingly. Please contact Allotech when changes from original estimate occur.

Purchase Orders:

Allotech will accept either a purchase order OR a signed copy of our price estimate as your notice to proceed.

Terms:

Established credit customers, Net - 30 days from receipt of invoice.

All orders over $500 require a 50% deposit.

Since our products are custom made and have no value except to the buyer, buyer agrees WITHOUT EXCEPTION to pay for all goods shipped, within 30 days, or unpaid balance plus 1 1/2% interest per month (min. $5.00) on the unpaid balance from the date of invoice. Add sales tax, if applicable, in Utah only.

Canceled orders are subject to charges for time and materials utilized to date of cancellation and will be invoiced accordingly.

Credit:

Request your credit application today. To request an open account, please contact Allotech for the proper credit forms. All forms must be completed and signed by principals. Your first order will be shipped C.O.D. or must be prepaid regardless of credit approval. Please allow 2 - 3 weeks for credit approval.

Any account over 30 days past due will have all orders shipped C.O.D. until full payment, including accrued interest charges, is made.

Minimum Order Charge:

Orders less than $75.00 net will be billed at $75.00 minimum charge.

Samples:

Material and finish samples are available.

Specific samples that are custom made will be supplied at regular prices.

Samples for approval are supplied at no charge if a firm order is placed at the time the samples are requested and are later used as part of the final requirements.

Remakes of samples for approval due to revisions of specs, lost or kept by owners, architects, or designers will be billed at regular prices as part of the final order requirements.

Drawings:

Our artwork labor rate is $75.00 per hour.

ART FOR APPROVAL - scaled drawing by Allotech using customer specifications, one 8.5" x 14" laser print: $12.00 per page.

SHOP DRAWINGS - scaled technical drawing by Allotech using customer specifications, one 8.5" x 14" laser print: $25.00 per page.

SIGN SCHEDULES - detailed list of signs showing quantities, sizes, text, graphics and specifications; approximately 20 signs per page: $10.00 per page.

When art for approval, shop drawings or sign schedules are requested, buyer assumes all liability for checking details, spelling and dimensions. Production will not begin until final approval is received.

If drawings are not returned approved within the 30 day acceptance period order will be automatically canceled and is subject to charges for time and materials utilized to date of cancellation and will be invoiced accordingly.

All drawings, designs, etc. remain property of Allotech and may not be reproduced or used in any manner other than the approval for which they are intended. Any other use of drawings or schedules is strictly prohibited.

Delivery:

Although every effort will be made to meet delivery dates estimated they are based on current production scheduling and may differ at the time your order is placed.

Allotech normally operates on a four (4) to six (6) week production schedule AFTER final artwork approval has been received.

We reserve the right to choose the best method of shipment, unless otherwise arranged in advance.

If faster delivery is requested by customer which results in significant overtime costs, higher material costs or other identifiable higher costs, a RUSH CHARGE will be quoted prior to entering the order for shipment on the requested date. If we agree to meet a guaranteed delivery date, air shipment charges may be incurred and are the responsibility of the purchaser.

All orders are shipped F.O.B. Salt Lake City, Utah, plus shipping and handling charge.

The risk of loss or damage to merchandise, or any part of same, passes to the purchaser upon delivery to the carrier.

Freight Damage:

Allotech is not responsible for damage or loss in transit. Claims for loss or damage must be filed with the carrier within 5 days from receipt of shipment. Keep all packing material for inspection by the carrier. Failure to do so may result in denial of claim.

Sales and Use Tax:

Utah Sales and Use Tax is 6.6%. All Utah accounts claiming a sales tax exemption will be required to file an exemption certificate with the Accounting Department.

Warranty:

We warrant that signs are manufactured in accordance with customer specifications, against any defect in workmanship or material.

We warrant, for one year from date of invoice, to correct by repair or replacement without charge, any defect due to faulty material or workmanship.

We assume no responsibility for damage caused by accidents, misuse, careless handling, improper maintenance, improper installation, or where repairs or alterations have been attempted by others. We assume no responsibility for removal or reinstallation charges incurred. No other warranties, written or oral, express or implied, are authorized by Allotech.

Items not covered under warranty are as follows:

Oxidation or discoloration of any brass, bronze or copper alloy product used in an exterior or exposed environment.

Failure of a non-standard coating (one not typically used by Allotech but specified by client or contract specifications).

Failure to clean product in accordance with the following: Clean our products with mild soap or clear water only. Wipe completely dry with a clean, soft cloth. NOTE: Many cleaners contain harsh abrasives and chemicals such as ammonia which adversely effect the finish, especially on brass, bronze and copper alloy products and are not to be used. Use of such will void any warranty claim.

Warranty valid to the original purchaser only. Allotech will not be responsible for labor charges or damage incurred in installation, replacement or repair, nor for consequential damages. Customers DO NOT have authority to make repairs at Allotech's expense.

All warranties are void if invoice is not paid within 30 days.

Claims:

All claims for defects in materials or workmanship, errors or omissions must be made to Allotech within 3 days from receipt of shipment. Failure to do so will constitute acceptance.


General: This page is designed to provide basic information necessary in doing business with Allotech. Pricing Estimates: Allotech will respond to your quote requests as soon as possible. Requests are usually answered within 1 to 2 business days. It is important that you transmit specifications, artwork, information on special logos, designs, project sheets, etc. This will expedite your request as well as assist in accurately estimating any art or other charges. All price estimates will be signed by an authorized representative of Allotech and will include pricing and a description of the intended method of manufacture. Price estimates are subject to acceptance within 30 days and are contingent upon receipt of complete specifications, a purchase order and established credit to allow us to begin manufacturing. We do not guarantee prices beyond these terms. Changes in size, complexity, amount of copy, design or lettering style, etc. will change the price accordingly. Please contact Allotech when changes from original estimate occur. Purchase Orders: Allotech will accept either a purchase order OR a signed copy of our price estimate as your notice to proceed. Terms: Established credit customers, Net - 30 days from receipt of invoice. All orders over $500 require a 50% deposit. Since our products are custom made and have no value except to the buyer, buyer agrees WITHOUT EXCEPTION to pay for all goods shipped, within 30 days, or unpaid balance plus 1 1/2% interest per month (min. $5.00) on the unpaid balance from the date of invoice. Add sales tax, if applicable, in Utah only. Canceled orders are subject to charges for time and materials utilized to date of cancellation and will be invoiced accordingly. Credit: Request your credit application today. To request an open account, please contact Allotech for the proper credit forms. All forms must be completed and signed by principals. Your first order will be shipped C.O.D. or must be prepaid regardless of credit approval. Please allow 2 - 3 weeks for credit approval. Any account over 30 days past due will have all orders shipped C.O.D. until full payment, including accrued interest charges, is made. Minimum Order Charge: Orders less than $75.00 net will be billed at $75.00 minimum charge. Samples: Material and finish samples are available. Specific samples that are custom made will be supplied at regular prices. Samples for approval are supplied at no charge if a firm order is placed at the time the samples are requested and are later used as part of the final requirements. Remakes of samples for approval due to revisions of specs, lost or kept by owners, architects, or designers will be billed at regular prices as part of the final order requirements. Drawings: Our artwork labor rate is $75.00 per hour. ART FOR APPROVAL - scaled drawing by Allotech using customer specifications, one 8.5" x 14" laser print: $12.00 per page. SHOP DRAWINGS - scaled technical drawing by Allotech using customer specifications, one 8.5" x 14" laser print: $25.00 per page. SIGN SCHEDULES - detailed list of signs showing quantities, sizes, text, graphics and specifications; approximately 20 signs per page: $10.00 per page. When art for approval, shop drawings or sign schedules are requested, buyer assumes all liability for checking details, spelling and dimensions. Production will not begin until final approval is received. If drawings are not returned approved within the 30 day acceptance period order will be automatically canceled and is subject to charges for time and materials utilized to date of cancellation and will be invoiced accordingly. All drawings, designs, etc. remain property of Allotech and may not be reproduced or used in any manner other than the approval for which they are intended. Any other use of drawings or schedules is strictly prohibited. Delivery: Although every effort will be made to meet delivery dates estimated they are based on current production scheduling and may differ at the time your order is placed. Allotech normally operates on a four (4) to six (6) week production schedule AFTER final artwork approval has been received. We reserve the right to choose the best method of shipment, unless otherwise arranged in advance. If faster delivery is requested by customer which results in significant overtime costs, higher material costs or other identifiable higher costs, a RUSH CHARGE will be quoted prior to entering the order for shipment on the requested date. If we agree to meet a guaranteed delivery date, air shipment charges may be incurred and are the responsibility of the purchaser. All orders are shipped F.O.B. Salt Lake City, Utah, plus shipping and handling charge. The risk of loss or damage to merchandise, or any part of same, passes to the purchaser upon delivery to the carrier. Freight Damage: Allotech is not responsible for damage or loss in transit. Claims for loss or damage must be filed with the carrier within 5 days from receipt of shipment. Keep all packing material for inspection by the carrier. Failure to do so may result in denial of claim. Sales and Use Tax: Utah Sales and Use Tax is 6.6%. All Utah accounts claiming a sales tax exemption will be required to file an exemption certificate with the Accounting Department. Warranty: We warrant that signs are manufactured in accordance with customer specifications, against any defect in workmanship or material. We warrant, for one year from date of invoice, to correct by repair or replacement without charge, any defect due to faulty material or workmanship. We assume no responsibility for damage caused by accidents, misuse, careless handling, improper maintenance, improper installation, or where repairs or alterations have been attempted by others. We assume no responsibility for removal or reinstallation charges incurred. No other warranties, written or oral, express or implied, are authorized by Allotech. Items not covered under warranty are as follows: Oxidation or discoloration of any brass, bronze or copper alloy product used in an exterior or exposed environment. Failure of a non-standard coating (one not typically used by Allotech but specified by client or contract specifications). Failure to clean product in accordance with the following: Clean our products with mild soap or clear water only. Wipe completely dry with a clean, soft cloth. NOTE: Many cleaners contain harsh abrasives and chemicals such as ammonia which adversely effect the finish, especially on brass, bronze and copper alloy products and are not to be used. Use of such will void any warranty claim. Warranty valid to the original purchaser only. Allotech will not be responsible for labor charges or damage incurred in installation, replacement or repair, nor for consequential damages. Customers DO NOT have authority to make repairs at Allotech's expense. All warranties are void if invoice is not paid within 30 days. Claims: All claims for defects in materials or workmanship, errors or omissions must be made to Allotech within 3 days from receipt of shipment. Failure to do so will constitute acceptance.